Privacy Policy
Privacy Policy for Luna Aesthetic Seychelles (LUNA LTD)
Effective Date: 1st January 2024
Luna Aesthetic Seychelles (LUNA LTD) ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Different jurisdictions have different legal obligations of what must be included in a Privacy Policy. We ensure our practices align with the relevant legislation to our activities and location in Seychelles.
What to include in the Privacy Policy
1. Information We Collect
We may collect personal information from you in a variety of ways, including:
• Personal Identification Data: Name, email address, phone number, date of birth, and physical address.
• Health and Medical Information: Medical history, skin conditions, treatment preferences, and session notes necessary to safely provide aesthetic and medical spa services.
• Payment Information: Billing address and payment card details (processed securely via our third-party payment gateways; we do not store full card numbers).
• Technical and Usage Data: IP address, browser type, operating system, and tracking data collected automatically via Wix cookies and analytics tools.
2. How We Use Your Information
We use the collected data for the following purposes:
• To schedule, manage, and deliver your aesthetic treatments.
• To communicate with you regarding appointments, reminders, and customer service inquiries.
• To process payments securely.
• To comply with medical record-keeping regulations and legal obligations in Seychelles.
• To improve our website performance, marketing efforts, and user experience.
3. How Your Data is Stored and Hosted
Our website is hosted on the Wix.com platform. Wix provides us with the online platform that allows us to present our services to you. Your data may be stored through Wix.com’s data storage, databases, and the general Wix.com applications. They store your data on secure servers behind a firewall. Additionally, physical or digital medical intake forms are stored securely in compliance with standard healthcare confidentiality protocols under Seychelles laws.
4. Sharing Your Information
We do not sell or rent your personal data. We may share information with:
• Third-Party Service Providers: Such as Wix (hosting), payment processors, and online booking systems, strictly to perform functional business operations.
• Legal Requirements: If required by law, regulation, or court order under Seychelles jurisdiction to protect our rights or the safety of others.
5. Cookies and Tracking Technologies
Our website uses cookies to monitor website traffic and ensure standard functionality. You can choose to configure your browser to refuse cookies, though some parts of the site may not function properly as a result.
6. Your Rights
Under data protection standards, you have the right to request access to the personal data we hold about you, request corrections to any inaccurate or incomplete information, or request the deletion of your personal data, subject to legal or medical record retention requirements.
Contact Us
If you have any questions about this Privacy Policy or wish to update your data preferences, please contact us at:
Entity Name: LUNA LTD
Email: lunaspa@seyluna.com
Phone: +248 2804100
Address: Luna Aesthetic Seychelles, Beau Vallon, Seychelles